SHIPPING, RETURNS & EXCHANGES

Shipping Terms & Conditions
We ship from Switzerland.
All international orders are sent with our International Courier service that is then passed onto your local postal service once the order arrives in your country. Delivery times can vary between 14-21 business days to arrive.Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country. MIANI is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.For further information, we recommend contacting your local customs office.

Returns & Exchange Policy

We want you to be completely satisfied with your online purchase. If you are unhappy for any reason, we’ll gladly accept a return of any full priced items within 30 days of purchase, sale items excluded. Items should be returned in their original condition, unworn and with their tags attached.

If you have any questions regarding your return, please contact mirthe@lovemiani.com

Who pays for the shipping of returned or exchanged items?

For any return you will be responsible for shipping and handling charges to return any unwanted items and also for additional postage fees of the item to be exchanged and re-sent by us. If the package does not reach us safely we will not be able to complete the refund, we recommend sending via a trackable method for peace of mind and to retain proof of postage until you have received confirmation that your return has been processed.